Technical Support
Mood Balloon is an emotional wellness app designed to help you record, understand, and manage your emotions on your journey of self-discovery.
Go to Settings > Account Management > Delete Account, then confirm to permanently delete all data. All information will be completely removed within 30 days.
We use industry-standard encryption to protect your data and are fully compliant with GDPR/CCPA privacy regulations. Your emotional records and conversations are never sold or shared with third parties.
Yes. Emotion tracking features work offline, with data stored on your device. AI conversation features require an internet connection.
After downloading, you can tap "Guest Login" to start immediately, or register with your email to sync data across multiple devices.
Yes. We use standardized assessment tools like PHQ-9 and GAD-7 based on clinical psychology research. However, results are for informational purposes only and cannot replace professional diagnosis.
You can currently view all historical records in the emotion calendar. Data export functionality will be available in future updates.
For any questions or suggestions, please contact us:
We'll respond to your email within 24-48 hours
心願球是一款專注於情緒健康的應用程式，幫助您記錄、理解和管理情緒，開啟自我探索之旅。
進入「設置」>「帳號管理」>「刪除帳號」，確認後即可永久刪除所有數據。所有資料將在30天內完全清除。
我們使用業界標準加密保護您的數據，完全符合GDPR/CCPA隱私法規。您的情緒記錄和對話內容絕不會向第三方出售或分享。
支持。情緒記錄功能可以離線使用，數據會儲存在您的設備上。AI對話功能需要網絡連接。
下載後可以選擇「遊客登錄」立即體驗，或使用郵箱註冊帳號以便在多設備間同步數據。
是的。我們使用的PHQ-9、GAD-7等測評工具都是基於臨床心理學研究的標準化量表。但請注意，測評結果僅供參考，不能替代專業診斷。
目前可以在情緒日曆中查看所有歷史記錄。數據匯出功能將在未來版本中推出。
如有任何問題或建議，歡迎聯繫我們：
我們會在24-48小時內回復您的郵件